Privacy & Policy

 Digital Workshop Privacy Policy

Effective Date: [2/11/2024]

Introduction:

Digital Workshop ("we," "us," or "our") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information through our website, social media, and physical store.

Scope:

This Privacy Policy applies to:

1. Our website (balaghat-digitalworkshop.blogspot.com)

2. Our social media profiles (Facebook, Whatsapp, Instagram, pinterest)

3. Our physical store (Krishna Complex, Shop No. 24, Balaghat Main Road, near Madan Medical, in Front of HP Gas agency)

Information We Collect:

We collect information from you when you:

1. Visit our website

2. Contact us through email or phone

3. Fill out a form or survey

4. Make a purchase or request a repair service

5. Interact with us on social media

Types of Information Collected:

1. Personal Information:

    - Name

    - Email address

    - Phone number

    - Address

2. Device Information:

    - Device type

    - Operating system

    - Browser type

3. Repair Service Information:

    - Device details (model, serial number, etc.)

    - Repair history

How We Use Your Information:

1. To provide repair services

2. To communicate with you

3. To improve our services and website

4. To send newsletters and promotional offers (with consent)

5. To comply with legal requirements

Disclosure of Information:

We may disclose your information to:

1. Our employees and authorized personnel

2. Third-party service providers (repair partners, payment gateways)

3. Government authorities (as required by law)

Your Rights:

1. Right to access and update your information

2. Right to opt-out of newsletters and promotional offers

3. Right to request deletion of your information

4. Right to lodge a complaint

Cookies and Tracking:

Our website uses cookies to improve your experience. By continuing to browse, you agree to our cookie policy.

Changes to This Policy:

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately.

Contact Us:

If you have questions or concerns, please contact us:

Email: digitalworkshop.balaghat@gmail.com

Phone: +91 9424462266, +91 9993882299

Address: Krishna Complex, Shop No. 24, Balaghat Main Road, near Madan Medical, in Front of HP Gas agency.